WEBSITE HOSTING
INVOICES #1

There are a lot of things going on at MagNet1 which are improvements to our system. It will require minimal change in how we are going to invoice your service for up to the rest of the year. As some may know, Norm was under the weather for an extended period of time, thereby  unable to get the 2nd quarter invoices out in a timely manner. So I have created a temporary invoice that reflects your account for the entire year, but in particular starting in the 2nd quarter if your account is current.. I think I have all the figures correct, but if I have made an error, just follow the instructions and note any mistakes on the invoice. When Norm is able to get the regular invoicing system back running, we will return to it. 

There are a few things that are important to note.
1. The due date is the 1st day of each Quarter
2. The grace period for payments is the last day of the 1st month of each Quarter.. For example, the 2nd Quarter grace period ends April 30th.
3. We request that you fill in any missing information on the invoice, particularly the telephone and email address. We will be sending a reminder  for the 3rd and 4th Quarters either by telephone or email.
4. Please follow this procedure.
    After updating the information on the invoice form, fill in the check number in the appropriate box, then make a copy, and send the copy and payment to  us. For the following quarters, fill in the check number in the appropriate place, make a copy, and send the copy and payment to us. We will both have identical records.

INVOICES#2

We are also going to set-up a PayPal payment account that will allow each client to pay monthly by credit card or PayPal, or quarterly/yearly by the same method. Payment by check quarterly/yearly is also OK. We will most likely not be sending monthly or quarterly invoices by mail. We are planning to use an email reminder system, so when you fill out your current invoice form, please make sure you update the email account to  which you want the invoice reminder sent. We will keep you posted as this new process unfolds.

EMAIL

Additionally, we have been preparing to move our servers to provide an overall improvement including reliability and security. This will have no effect on anyone, except a dozen or so that use domain email, and they will be getting an additional note in this mailing.  In the next few weeks, I will be contacting each customer to answer any questions you may have, and tell you about  some additional things we are doing to improve our service and to improve your  presence on the Internet.

In summary for the email users of domain email and users on @magnet1.com and @magnet1.net, we are transferring all the domain mail to a Google Apps System. We have asked everyone who wants to continue with the domain email, to supply us with all the user ids and passwords for your mailboxes. We need this information to create your new mailboxe(s) and to transfer your contact lists to your new mailboxes. We need this information ASAP, because we want to complete the transfers before the end of March. If you fail to supply me with the information ASAP, you will experience an interruption in your email service until I get the information I need, so please do it soon.

This change to the Google Apps System is a vast improvement in reliability and security, and  has access to many valuable options that Google offers. Google Gmail is the best email system available on the Internet, and we will help you with whatever assistance you might need.

Any questions, contact me by email (delliott@magnet1.com) or call me at 281-251-6640.

Dan Elliott